IED provides a wealth of resources and services to assist you in designing, installing, documenting and servicing systems of all sizes. We understand that installing sophisticated systems is more than simply purchasing equipment.

Design Assistance

For design we provide complete system documentation and assistance to help you and your design professionals design and specify IED systems. Design tools and product specifications are available on this web site. For direct assistance contact the factory or your IED Regional Manager.

Factory Training

IED conducts scheduled factory training seminars for various types of systems and product platforms throughout the year. These seminars focus on information for designers, end-users and service personnel to optimize system operation and maintenance to ensure 24/7 reliability. IED can also provide on-site customer training for systems as required.

Warranty Service

IED Warranty Service includes product repairs, software help, configuration assistance and when necessary, advance replacements or field visits. Contact the factory for immediate warranty service and support.

Extended Maintenance and Warranty

When the original warranty expires, continue full factory support through IED Support Services and IED On-Call. Preventative maintenance and 24/7/365 support ensures your critical system will always be available and provides maximum service life for long term value.